Policies

Privacy Policy

General

Judi Group, LLC ("we," "our," or "us,") is committed to ensuring that your privacy is protected. This privacy policy describes the types of information we may collect from you or that you may provide to us and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information collected or provided through any services offered on or through judi.group (our “Site”).

Please read this policy carefully. This policy is not intended to and does not create any contractual or other legal rights for any party. If you do not agree with our policies and practices, your choice is to not use our Site. By accessing or using this Site, you agree to this Privacy Policy.

Information We Collect

As described in the Terms of Use, we may provide certain functionalities of the Site available for your use, to obtain information related to your use of the Site, our Services, your benefit plan, and related health care services, as the case may be (collectively, the “Services”). In order to provide these Services, we must collect and maintain certain personal information about you.

Your use of the Site may include the ability to download and access information pertaining to the Services, including personal information about yourself.

We may collect several types of information from and about you when you use our Site and Services, including information:

  • By which you may be personally identified, such as name, mailing address, email, telephone number, date of birth, information related to the payment of claims, and benefit plan information, email address, and login credentials; and
  • About your internet connection, the equipment you use to access our Site, and usage details. Usage details include recorded times, location and dates of visits to our Site. When enabled by you, we may collect precise location information provided by your mobile device. We do so to provide you more relevant content based on your location. This information is not linked to an account but may be saved using cookies on the Site or stored as a preference on your mobile device. You may disable the collection and use of your location data through your device settings.


    We may collect this information:

    • Directly from you, when you provide it to us; automatically, as you navigate through the Site. Information collected automatically may include usage details, IP addresses, location, and information collected through cookies, web beacons, and other tracking technologies.

    We may collect personal information about consumers that is considered “protected health information” (“PHI”) that we receive from our clients including but not limited to health plan clients, self-insured employers, or health care providers. PHI is governed by the privacy, security, and breach notification provisions of federal laws known as HIPAA (the Health Insurance Portability and Accountability Act of 1996) and HITECH (the Health Information Technology for Economic and Clinical Health Act), and their implementing regulations. State law may provide additional protections for PHI. This privacy policy does not cover PHI we collect about you. If you want to know how your health plan and their “business associates” and health care providers safeguard, use, and disclose PHI about you, ask your health plan and healthcare provider for their “Notice of Privacy Practices.”

    How We Use The Information

    We may use the information that we collect or you provide, including any personal information:

    • To present our Site and the contents to you, including functions such as account login.
    • To provide, support, personalize, and develop the Site and our products and services, including for analytics and marketing purposes.
    • To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business.
    • To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • To provide you with information, products, or services that you request from us.
    • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of the Site is among the assets transferred.
    • As otherwise necessary or useful for us to conduct our business, provided such use is permitted by law or for any other purpose with your consent.

    When permitted by applicable law, we may also:

    • Combine the information you provide us, or that we collect from third parties, with other information maintained by us, and use that combined information for any of the above purposes.
    • De-identify your information by removing information typically used to identify you and use that de-identified information for any purpose permitted by law.

    Disclosure of Your Information

    We may disclose aggregated information about users of our Site, and information that does not identify any individual user.

    We do not sell personal information to third parties. We may disclose personal information to third parties in the following ways:

    • We may share information with affiliates or subsidiaries, business partners, service providers, or other third parties we use to provide you with the Site and its contents, services, and functions that are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them to provide you with the Site and its contents, services, and functions.
    • We may share information with third parties who assist us with our marketing efforts. For example, we may share your device and usage details with a third-party analytics provider to assist us in researching the effectiveness of our Site and understanding our users’ preferences.
    • We may share information to comply with any court order, law, or legal process, including responding to any government or regulatory request, or if the disclosure is otherwise required or permitted to do so by law.
    • If we become involved in a transaction involving the sale of assets, such as a merger or acquisition, we may disclose and/or transfer information as part of the transaction.
    • Where necessary to the administration of our general business, accounting, record keeping and legal functions, we may share information  with our tax advisors, legal counsel and other professional services  entities or agents involved in our general business operations.

    Retention of Your Information

    We will retain your personal information for as long as is necessary (i) for the purposes set out this Privacy Policy including to provide services and products you have requested (ii) to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies).

    We may also retain usage details for internal analytical purposes or to strengthen the security or to improve the functionality of the Site or our Services.

    Your Privacy Rights

    Certain states provide additional consumer rights regarding your information. Depending on your state of residence, the following additional rights to access, correction, and deletion may apply.

    Access
    You have the right to request that we disclose to you what personal information we have collected about you within the preceding 12 months. Once we receive your request and confirm your identity, we will disclose to you information we have collected, used, or disclosed about you. We do not sell your personal information. You may exercise this right no more than twice per year.

    Correction
    You have the right to request that we correct inaccurate your personal information that we maintain. Once we receive your request and confirm your identity, we will make commercially reasonable efforts to correct the inaccurate personal information as you have directed.

    Deletion
    You have the right to request the deletion of your personal information that we have collected from you and retained. Once we receive your request and confirm your identity, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.  Such exceptions include, but are not limited to, when the personal information is necessary to complete a transaction or provide goods or services to you, detect security incidents, comply with the law, and for internal uses reasonably aligned with your expectations.

    Opt-Out
    Certain state laws give consumers the right to opt-out of the sharing for certain advertising purposes or the sale of your personal information to third parties. We do not share for advertising purposes or sell your personal information to third parties.

    Exercising Your Rights
    To exercise your right to access, correct, or delete the personal information we have collected about you, please contact us at the contact information listed below. Within 10 business days of your request, we will contact you to confirm receipt of your request to verify your identity. We aim to respond to your request for access or deletion within 45 days of receiving the request. If we need more time to respond to your request, we will let you know the reason and how much additional time we will need. For Colorado residents, if we deny your request to access, correct, or delete your personal information, you may appeal that decision by contacting us at the contact information below and indicating your desire to appeal. We aim to respond to your request for access or deletion within 45 days of receiving the request. If we need more time to respond to your request, we will let you know the reason and how much additional time we will need.

    Non-Discrimination
    You have the right to not receive discriminatory treatment if you exercise your rights to access, delete, or opt-out.This means we cannot, for example:

    • Deny goods or services to you;
    • Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
    • Provide a different level or quality of goods or services to you; or
    • Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

    Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to you by your personal information.

    Security

    We understand the importance of keeping personal information safe and secure. We take reasonable measures to protect the information we collect from you. However, the transmission of information via the internet is not, and cannot be made, completely secure. We cannot and do not guarantee, ensure, or warrant that personal information will be completely secure from misappropriation by hackers or from other bad actors or criminals, or from the failure of computer hardware, software, or telecommunications networks. We will notify you, as required by law, if we discover a security breach involving your personal information (as defined by the applicable state and federal laws) processed by us.

    Children's Privacy

    The Site is not intended for, we do not believe it is appealing to, nor do we offer services through the Site to children under the age of 13. We do not intentionally collect personal information (as that term is defined in the Children’s Online Privacy Protection Act) from children under the age of 13 without parent consent. If you think we may have collected such personal information from a child under the age of 13 through the Site, please contact privacy@judigroup.com immediately.

    Do Not Track Signals

    Certain web browsers and other devices you may use to access our Site may permit you to indicate your preference that you do not wish to be “tracked” online. Currently, our Site does not respond to “Do Not Track” signals.

    Links to Other Websites

    Our Site may contain links to third-party websites. If you click on those links, you will be taken to websites we do not control and to which this Privacy Policy does not apply. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.


    Additional California Disclosures

    Categories of Personal Information We Have Collected From or About Users of the Site or the Card in the Preceding 12 Months

    • Identifiers (e.g., name, mailing address, email address, phone number)
    • Characteristics of protected classifications (e.g., gender, age, medical condition)
    • Commercial information (e.g., prescriptions pricing information)
    • Internet or other electronic network activity (e.g., browser or search history)
    • Geolocation data (e.g., latitude or longitude)
    • Audio, electronic, visual, or similar information (e.g.,recording of service calls)
    • Sensitive personal information (e.g., information concerning your prescriptions and other health issues)

    For more information, please see above “Information We Collect”

    Categories of Sources From Which We Collect Personal Information
    Please see above “Information We Collect”

    Business or Commercial Purposes for Which We Have Collected Personal Information About Users of the Site or the Card in the Preceding 12 Months
    Please see above “How We Use the Information”

    Categories of Personal Information We Have Disclosed for a Business Purpose

    • Identifiers (e.g., name, mailing address, email address, phone number)
    • Characteristics of protected classifications (e.g., gender, age, medical condition)
    • Commercial information (e.g., prescriptions pricing information)
    • Internet or other electronic network activity (e.g., browser or search history)
    • Geolocation data (e.g., latitude or longitude)
    • Audio, electronic, visual, or similar information (e.g.,recording of service calls)
    • Sensitive personal information (e.g., information concerning your prescriptions and other health issues)

      For more information, please see above “Disclosure of Your Information”

      Categories of Third Parties to Whom Personal Information Has Been Disclosed for a Business Purpose

      • Internet Service Providers
      • Data Analytics Providers
      • Affiliates or subsidiaries
      • Business Partners

      For more information, please see above “Disclosure of Your Information”

        Changes to Our Privacy Policy

        We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes, we will post the updated policy on our Site and update the policy’s effective date. Your continued use of the Site after we post changes means that you accept the changes.

        Contact Us

        If you have any questions or concerns about this Privacy Policy, please contact us at:

        Judi Group
        Attention: Privacy

        privacy@judigroup.com